Privacy Policy | RWARD VISION SERVICE SOLUTIONS INC

1. Introduction

RWARD VISION SERVICE SOLUTIONS INC ("Company," "we," "us," or "our"), located at 269 River Falls Dr, Duncan, SC 29334, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for energy services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

Information You Provide Directly

Name, email address, company name, and message content submitted through our contact form
Service preferences and energy needs you describe
SMS/text messaging consent status and preferences
Email marketing opt-in preferences

Information Collected Automatically

IP address and browser type
Pages visited, time spent, and referral source
Device type and operating system
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested energy services
To send you marketing and promotional communications you have consented to receive
To send SMS/MMS messages if you have provided express written consent
To send email communications if you have opted in
To improve our website and service offerings
To comply with legal obligations
To protect against fraud and misuse

4. SMS / Text Messaging Communications

SMS Communications Policy

If you have expressly consented to receive SMS/MMS messages from RWARD VISION SERVICE SOLUTIONS INC, the following terms apply:

Program: RWARD VISION SERVICE SOLUTIONS INC sends recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our energy services, using an automated telephone dialing system (ATDS).
Message Frequency: Message frequency varies; you may receive up to 4 messages per month.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: Reply STOP at any time to unsubscribe from all SMS messages. You will receive a confirmation message and will not receive further SMS messages.
Help: Reply HELP for assistance or contact us at andrew@rwardvisionservicesolutions.com.
No Purchase Required: Consent is NOT a condition of purchase. You may purchase our energy services without consenting to receive SMS messages.

Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing of Your Information

We do not sell your personal information. We may share your information in limited circumstances:

Service Providers: We work with trusted vendors (email delivery, web hosting, analytics) who process data only on our behalf and under confidentiality agreements.
Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose information to protect the rights, property, or safety of RWARD VISION SERVICE SOLUTIONS INC, our clients, or others.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for a minimum of 4 years as required by applicable telecommunications regulations.

7. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Opt-Out of SMS: Reply STOP to any SMS message at any time.
Opt-Out of Email: Click the unsubscribe link in any marketing email.

To exercise these rights, contact us at: andrew@rwardvisionservicesolutions.com

9. Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

RWARD VISION SERVICE SOLUTIONS INC
269 River Falls Dr, Duncan, SC 29334
Email: andrew@rwardvisionservicesolutions.com